Faq

Q. Do you ship world wide ?
Yes. Please contact us for bulk purchase.
Q. How can I contact you?
We can be contacted by EMAIL (fastest response back),
Q. Do you offer any discounts when I buy in bulk?
We already offer some of the LOWEST PRICES on-line. For those customers that have the ability to buy
larger orders, we offer additional discounts based on the size of the orders.
Q. What form of payment do you accept?
We accept PayPal, Visa, MasterCard, or Discover. Payment is expected at the time of your order. We do not accept COD orders. All orders must be prepaid.
Q. How can I place an order?
Our shopping cart program makes ordering simple and secure. Once an order is placed, a confirmation and order number will be sent to the email address you provided.
Q. How much does it cost to ship my items?
Shipping is calculated based on the weight of the shipment, the size of the box, the number of boxes and the distance to the final destination.
Normal processing time for shipment of an order is 1 – 3 business days. Once your items ship, you will be notified by email with tracking numbers. We are not responsible for merchandise that cannot be delivered. The courier only allows three attempts before returning it to the sender.
Q. What is the return policy?
We will accept returns on items within 10 business days from the date of receipt. All items must be in new condition and have tags, original packaging, and the original invoice. We will not accept merchandise that is not in the original packaging or has been used.
Customer is responsible for the cost of shipping the returned merchandise. We will refund the purchase price only. Please contact us within 5 business days of receiving your shipment with any problems.
All items are inspected at the time of shipment. If you receive an item that has been damaged, we will assist you in any way to file a claim with the shipping company.
Q. What method of shipping do you use?
All orders inside the continental U.S. shipped using UPS ground, unless you specify a faster UPS delivery. All international orders are shipped USPS priority mail international, unless you indicate a faster service.
Q. How long before I receive my order?
Our goal is to ship all orders within 1 – 3 business days. Depending on the destination and the shipping method most orders will be delivered between 4 – 8 days.
Q. How do I find available inventory?
Available inventory quantity is displayed on the item and group pages.
Q. Are all products in stock?
All items as advertised are in stock.
Q. Can I pick up my order or use my own carrier?
We do not allow pick up nor can we use your carrier or shipping account.